Shipping, Return & Exchange Policy
We offer free domestic shipment to Hong Kong residents address for any purchase above HKD 1,500.
Return & Exchange Policy
- If you are of any reason not satisfied with any purchased items within 7 days after receiving, you may return to us in unworn condition and original packaging. Please send an email to us for return approval and we will provide the return details. The return shipping cost will be deducted from the refund amount.
- If the final net amount (after returned any items) in a single order is less than HKD 1,500, we will charge HKD 50 for the shipping cost.
- No exchange request can be made directly. You must return the original piece and make the new purchase for the transection.
- Cometai reserves all right in final to decline the return.
Special orders or custom engraved items cannot be cancel or return.
Cometai product inventory is updated regularly. When placing an order, it will be based on the number of inventory. If there is out of stock, we will notify you asap, within 48 hours.
For all above terms and conditions are valid for Hong Kong domestic market only, oversea or wholesales purchase may excluded, please contact our staffs for details.